Norfolk City Resources

Welcome to the Lafayette‑Winona Civic League Neighborhood Resource Page!
Serving the vibrant communities of Lafayette, Winona, Old Lafayette Shores, and Gowrie Park, this page provides residents with streamlined access to essential city and state contact information, critical public service details, and key department links and phone numbers. Whether you're looking for councilor and state delegate information, reporting issues like code violations or potholes, scheduling bulk pickup, or staying prepared for emergencies—everything you need to know as a Norfolk citizen is right here.

🏛️ City & State Representation

City Council (neighborhoods divided by Lafayette Blvd):

• Ward 2 (north side): Councilor Courtney Doyle — courtney.doyle@norfolk.gov

• Superward 6 (north): Councilor Andria McClellan — andria.mcclellan@norfolk.gov

• Ward 3 (south): Councilor Mamie Johnson — mamie.johnson@norfolk.gov

• Superward 7 (south): Councilor Danica Royster — danica.royster@norfolk.gov

State Representatives

Click here to look up your State Representative

---

🚨 Emergency & Public Safety

• Emergency Services: Dial 911 for police, fire, or medical

• Non-emergency & code issues (abandoned cars, dumping): 757‑664‑6510 (Norfolk Cares / Code Enforcement)

---

🗑️ Trash, Recycling & Bulk Pickup

• Pick Up 

  • Regular garbage, recycling & yard waste: contact Norfolk Cares at 757‑664‑6510

  • Schedule bulk pickup (appliances, mattresses): Request by 3:00 PM the day before or via MyNorfolk.

  • Request a service using MyNorfolk online or with the My Norfolk Mobile App (available for iOS and Android).

 

• Transfer Station (excess/HHW/e‑waste):

  •  Location: 3136 Woodland Avenue

  • Hours: Tuesday & Saturday, 12 PM–4 PM

---

🏗️ City Departments & Useful Contacts

• Utilities (water & sewer):

  • Norfolk Utilities Customer Service – (757) 664‑6700

• General Services:

  • Facilities Maintenance: (757) 823‑4567

  • Fleet Management: (757) 441‑5700

  • Parking Division: (757) 664‑6222

  • Animal Care & Adoption Center:  (757) 441‑5505

  • Waste Management Headquarters: (757) 664‑6510

• Norfolk Public Library

---

🌪️ Emergency Preparedness & Flooding Info

• Evacuation Zones (A, B, C): Know Your Zone tool & register for alerts via Norfolk Alert

• Flooding/climate resilience: Norfolk has a Chief Resilience Officer, active in flood mitigation; stay aware of local flood-prone areas.

---

📋 Other Essential Services

• Streetlights, potholes, neighborhood issues: Use Mobile App or Norfolk Cares – (757) 664‑6510

• Parking permits:

  • Downtown: Division of Parking – (757) 664‑6222

  • Other areas: Commissioner of Revenue – (757) 664‑7863

• Crime maps: Norfolk Crime Mapping online via city site

• Public transit: Hampton Roads Transit (buses, light rail "The Tide", ferry)

  • Fares: $2 (one-way) to ~$40 monthly; see HRT website

---

🔗 Quick Links

• City website: norfolk.gov

• Waste/HHW/E‑waste pages: Waste Management & Household Hazardous Waste sections SPSA

• Evacuation info: Norfolk's "Know Your Zone" page, Norfolk.gov

---

✅ Tips for Residents

• Use the MyNorfolk app for trash and bulk pickup, code enforcement, and Norfolk Cares requests.

• Visit the Transfer Station on weekends for excess waste and recycling.

• Keep your evacuation zone on hand and sign up for Norfolk Alert to stay informed during storms.

• Stay in touch with your Civic League and council representatives; attend monthly meetings to voice neighborhood concerns.